COMMON QUESTIONS

  • Vehicle compatibility is dependent upon the size and configuration of your vehicles’s rear cargo area.

    Complete Kusa Fitment Guide

    Vehicle Requirements:

    Must not have a 3rd row seat installed.

    Must have 4 luggage/cargo tie down points, one at each corner of the cargo area.

    Must meet the minimum interior dimensions specified in the product description of each camp kitchen.

    Must have a flat, level, unobstructed cargo floor.

    Other Considerations:

    In some vehicles your camp kitchen can impede access to an interior mounted spare tire. Kusa Kitchen can be easily removed and reinstalled in the event that you need to access your interior mounted spare tire.

    Complete Kusa Fitment Guide

  • Your Kusa Kitchen is delivered fully assembled, packed on a pallet and ships via freight carrier. We can ship to a residential or commercial address.

    Your shipment is insured.

    A signature is required to complete delivery.

    Please make considerations for receipt of a large package delivered on a freight truck with a lift gate. We recommend having a friend help you recieve, move and install your Kusa Camp Kitchen

    Delivery Time: 7 - 10 business days from date of shipment.

    Shipping Rates

    Lower 48: Free

    Alaska: Contact Us

    International: Contact Us

  • We build Kusa Camp Kitchens to order, one at a time, by hand. Current lead time is 4 - 5 weeks. On rare occasion this could change due to supply line fluctuations.

  • We do not offer local pickup at this time.

  • Kusa Kitchen is only available for purchase online.

    We do not have a retail store front.

    We do not offer local pickup.

  • Can you build a custom Kusa Kitchen for my specific application?

    Not at this time. We do not offer any customization or modifications besides what is listed within a product description or options tab.

    That said, we encourage DIY user modifications. If you want to customize your Kusa Kitchen to suit your specific needs we're all about it!

  • Payment

    Purchasing and transactions are processed via an industry standard secure payment gateway.

    We do not accept cash or check.

    Financing And Installments

    We do not offer in-house financing, deposits, layaway or installment plans.

    Order Processing

    Once your payment is processed your Kusa Camp Kitchen will be placed in the production queue. Our current build time is 4-5 weeks.

  • When your product ships you will receive an email with a confirmation and tracking number.

    We will update you on the progress of your camp kitchen as production is underway.

  • Satisfaction Guarantee

    We stand behind what we build and we want you to be as stoked on our products as we are. Kusa Kitchen has a 14 day satisfaction guarantee.

  • Returns

    Kusa Kitchen has a 14 day satisfaction guarantee. Returns are accepted only on unused, unblemished product. Customer is responsible return shipping cost.

    Return and Refund Policy

  • Lifetime Limited Warranty

    Superb longevity is a paramount criteria for the design and construction of our camp kitchens. Kusa Kitchen comes with limited lifetime warranty.

    Warranty Policy

  • Refunds

    Refunds are processed after we receive the returned product and verify its condition. Customer may be held responsible for return shipping costs.

    Return and Refund Policy

  • Product Repair

    Kusa Kitchen is designed to be user friendly, owner serviceable and easily maintained with common hand tools. Due to the size and weight of our camp kitchens, return shipping to our facility for warranty repair is both time and cost prohibitive for our customers.

    If your camp kitchen needs repairs we will ship your replacement parts or components in accordance with our warranty policy and provide you with detailed instructions for easy replacement or maintanence.

  • Exchanges

    Camp Kitchen Exchange

    We do not offer or process exchanges on camp kitchens. Please familiarize yourself with both your vehicle’s cargo area specifications as well as camp kitchen dimensions. Be absolutely certain your vehicle is compatible with the products you’re buying.

    Apparel & Merch Exchange

    We will exchange any unblemished and unused apparel or merch, free of charge.

  • Spare Parts

    Replacement parts can be obtained through our product support process. We don’t offer spare parts for retail sales.

  • KUSA Kitchen Maintenance

    Cleaning

    We advise you keep the ball bearing drawer slides as clean and free of dust, water and food debris.

    Lubrication

    Use a silicon based aerosol lubricant that’s fast drying.

REACH OUT!

OFFICE

866-466-2838
Tues - Thur 12 pm - 4 pm  PST

SNAIL MAIL

4202 Meridian St
Suite 105-125
Bellingham, WA 98226

We don’t have a retail location quite yet.